Excert Terms of Service (English Translation)

Last revised 31 January 2025 IBT Research Institute Inc. (the “Company”) hereby establishes the following Terms of Service (the “Terms”) governing the use of “Excert” (the “Service”).

Article 1 (Definitions)

User – Any person who registers a user account on the Service and undertakes activities such as applying for, taking, or attending an examination or course, or using their My Page.
Provider – A collective term for any party that offers examinations or courses to the Users through the Service.

Article 2 (User Account Registration)

To access all functions of the Service, the User must agree to these Terms and complete the prescribed registration procedure.
The User shall register accurate and up‑to‑date information.
The Company bears no liability for any disadvantage suffered by the User owing to inaccurate registration information.
The User’s account remains valid indefinitely and the registration is free of charge.
If the User holds multiple accounts, the Company will not merge the associated data or test results, even if it can be confirmed that the accounts belong to the same individual.

Article 3 (Account Management)

The User is fully responsible for the use and safekeeping of the email address and password registered for the account (“Authentication Credentials”). Any damage arising from inadequate management, misuse, or third‑party use of the Authentication Credentials shall be borne by the User; the Company accepts no liability.
Upon discovering theft or unauthorized use of the Authentication Credentials, the User shall promptly notify the Company and any subcontractors and follow their instructions. The Company bears no responsibility for losses suffered before or after such notice.

Article 4 (Amendment of Registration Details)

The User shall immediately update registration details using the method specified by the Company whenever a change occurs.
The Company is not liable for any disadvantage caused by a failure to follow the procedure for making updates mentioned in the preceding paragraph.

Article 5 (Purposes of Data Use)

The Company and Providers may use data stored on servers through the Users’ utilization of the Service for the following purposes:

Provision of the Service
Provision to systems integrated with the Service
Improvement and creation of questions and courses managed within the Service
Preparation of statistical materials related to examinations and courses offered via the Service
Research and development concerning examinations and courses offered via the Service
Marketing and survey activities, including questionnaires, related to examinations and courses via the Service
Investigation, improvement, expansion of systems composing the Service, and development of new services
Shipment and confirmation of materials or products to the Users
Notices and information (including advertisements) to the Users
Supply of examination results, learning outcomes, and similar information to the Users
Responses to enquiries and consultations from the Users

Article 6 (Fees and Payment)

The User shall pay fees for examinations or courses using payment methods designated by the Company on the Service website (“Site”), such as credit card, convenience‑store payment, or other payment methods.
Permission for the User to sit for an examination or attend a course is granted once the Company or Provider confirms payment.
Any dispute between the User and their card issuer, settlement agent, or financial institution shall be resolved between those parties; the Company accepts no liability. The Company receives examination or course fees under authorization granted by the respective organizers.

Article 7 (Changes & Cancellations)

Even after completing an application, the User may reschedule via My Page within the deadline specified for each examination or course. The deadline for reschedule varies depending on the examination or course. (check the relevant detail page).
The Company is not liable for any disadvantage suffered by the User if rescheduling is unavailable owing to system maintenance.
In principle, no cancellations or refunds are made after payment, except where permitted by the Provider.

Article 8 (Preparation of Equipment)

The User shall, at their own cost and responsibility, prepare all equipment, software, internet access, and other resources necessary to use the Service.
Equipment specifications (device type, OS version, etc.) that the User prepares to take examinations or course using the Service must meet the recommended environment listed on the Site and any environment specified by a Provider. 3. Before using the Service, the User must confirm compatibility via the dedicated test page.
The Company accepts no liability for any hindrance to the Service use caused by the User’s equipment or internet connection.

Article 9 (Expiry of Examination/Course Rights)

The deadline for taking an examination or attending a course obtained through the Service expires one (1) year from the application date. After this period, unless permitted by the Provider, the User may not take the examination or course and no refund will be issued.

Article 10 (Storage & Deletion of Information)

Although the Company may store User information for a certain period for operational purposes, it is under no obligation to do so and may delete such information at any time.
Notwithstanding the preceding paragraph, the Company bears no obligation to delete information.
The Company is not liable for any loss incurred by the Users or third parties due to deletion or non‑deletion of information.

Article 11 (Suspension of the Service)

The Company may temporarily suspend the Service in the following cases: (1) Scheduled or emergency maintenance of the Company systems (2) Unavoidable maintenance or construction of the Service facilities (3) Natural disasters, incidents, or other emergencies, or risk thereof (4) Failures in telecommunications equipment installed by the Company or other unavoidable causes (5) Excessive concentrated access to the Service (6) When the Company deems suspension of all or part of the Service desirable
The Company will notify the Users in advance when suspending the Service based on the provisions of the above paragraph; however, emergency or unavoidable circumstances may preclude prior notice.
The Company bears no liability for any damage incurred by the User or third parties arising from suspension of the Service pursuant to Paragraph 1 of this Article.

Article 12 (Modification of the Service)

The Company may change the content, name or other aspects of the Service without prior notice to the Users.

Article 13 (Termination of the Service)

The Company may terminate the provision of the Service for any reason by giving at least ninety (90) days’ prior notice on the Site.

Article 14 (Notice)

Notices to the Users (including amendments to these Terms and additions, changes, or discontinuation of services) shall be given by email, display on the Site, or display on the Company’s website.
Such notices provided in the preceding paragraph take effect upon dispatch to the email address registered at account creation or upon display on the Site or the Company website.
By the act of notice, the User is deemed to have agreed to its contents of the notice as of the date of notification.

Article 15 (Prohibited Acts)

Unless expressly permitted by a Provider or the User has obtained prior approval from the Provider, the following acts are prohibited during the Service use:

Creating multiple accounts to apply for or take the same examination multiple times
Using or viewing unauthorised materials during an examination
Conversing with or receiving assistance from third parties during an examination
Substitution of examinees during an examination
Disobeying system or proctor instructions during an examination
Recording, photographing, screen‑capturing, copying or otherwise reproducing examination content in any form that may lead to leakage
Providing or disclosing any information obtained pursuant to the preceding item to third parties, whether altered or unaltered
Violating laws, regulations, or the Terms and related provisions
Infringing the rights, interests, or reputation of the Company or third parties
Engaging in acts contrary to public order or morals, or harmful to minors
Causing nuisance or discomfort to other the Users or third parties
Entering false information
Sending or posting harmful computer programs or emails
Unauthorized access to the Company’s servers or other computers
Lending, transferring, or sharing the user account with a third party

Article 16 (Account Suspension)

The Company may, without prior notice, restrict, suspend, prohibit, or delete the User’s account where any of the following apply and restoration of registration information or Authentication Credentials is impossible: (1) When the Company is unable to contact the User after contacting the registered telephone number, e-mail address and other registered contact information (2) When the User dies, or when the User is found not to exist (3) When the User has provided false information (e.g., impersonation of a third party, false statement, misdescription, or omission) in the information provided at the time of registration of the User account (4) When the user violates the Terms. (5) The User delays or refuses to pay the designated fee. (6) When the User is found not to be the holder of the credit card registered as the payment method at the time of application for the Service. (7) When the credit card that the User submitted as a means of payment at the time of application for the Service is suspended or deemed invalid by the credit card company, etc. (8) When the User files for bankruptcy. However, the fees for various examinations, lectures, and other debts for which the User has applied up to that point will not be extinguished until such debts are fulfilled, regardless of the reason for the suspension of the Service. (9) When there is a reasonable cause for us or the provider to determine that continued use of the service by the user will cause hindrance in the performance of our business or technical problems. (10) When there is an act by the User that infringes or may infringe upon the rights or property of the Company or the Provider (11) When the User is found to be involved in organized crime groups (boryokudan), organized crime group members, quasi organized crime group members, corporate extortionists (sokaiya), or any other anti-social force. (12) When the User has not used the Service for more than one year and has not responded to notices or announcements from the Company; 13. when the User has not used the Service in the past (13) When the User has been restricted, suspended, banned, or had his/her registration for the Service cancelled in the past (14) When we deem it inappropriate to approve you as the User for any other reasonable reason.

Article 17 (Disclaimer of Warranties & Limitation of Liability)

The Company bears no liability for damages arising from provision, delay, alteration, interruption, or discontinuation of the Service, leakage or loss of information registered or provided through the Service, or any other Service‑related cause.
The Company makes no warranties regarding the completeness, legality, accuracy, appropriateness, truthfulness, reliability, usefulness or other aspects of examinations or courses provided by Providers and assumes no responsibility for issues between the Users and Providers.
Provision of examinations/courses by Providers and applications/attendance by the Users are conducted under the sole responsibility of the respective Providers and the Users; the Company neither supervises nor guarantees proper conduct thereof.
The Service may integrate with external services; however, The Company bears no liability for inability to link with external services.
Even if links to other websites are provided from the Service or the Company’s website, or links to the Service or the Company’s website are provided from other websites, the Company bears no liability for content of third‑party websites linked to/from the Service.
Any transactions, communications, disputes, or other matters arising between the User and other Users or third parties in connection with the Service shall be handled and resolved at the User’s own responsibility, and the Company shall bear no responsibility whatsoever for such matters.
The Company bears no liability for any loss suffered by the Users or Providers due to interruption, suspension, termination, unavailability, or modification of the Service; deletion or loss of information; cancellation of the user accounts; loss of data; equipment failure; or any other Service‑related cause.
The Company is not liable where provision of the Service is impossible owing to force majeure such as natural disasters, war, or civil unrest.
The User who causes damage to the Company or a third party in connection with using the Service shall compensate such damage (except where not attributable to the User).

For any matters not provided herein, the original Japanese version shall prevail.

Note: This is an English convenience translation of the Japanese Terms of Service. In the event of any inconsistency, the Japanese text shall govern.